General conditions of Sale
1 General provisions
The user navigating in this area accesses www.wallpaperindustry.com ( http://wallpaperindustry.com ). Browsing and transmitting a purchase order on the site implies acceptance of the Conditions and Data Protection Policies adopted by the site indicated therein.
These “General Conditions of Sale” apply exclusively to products purchased on the website www.wallpaperindustry.com in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree no. 206/05 amended by Legislative Decree .lgs. n. 21/14 and D.lgs. 70/03) by:
via Valvassori Peroni 74 /
20133 Milan (Mi) Italy
VAT number 10400910963
Rea number MI-2528923
The products purchased on the wallpaperindustry.com website are sold directly by the company Ildovo srl (hereinafter also wallpaperindustry.com) registered in the Milan business register with VAT number 10400910963. The registered office of Ildovo srl is in Via Valvassori Peroni 74/2 20133 Milan
The user is required to read these General Conditions of Sale before accessing the products supplied by the site which are generally and unequivocally accepted at the time of purchase.
The user is invited to download and print a copy of the purchase form and these General Conditions of Sale, the terms of which www.wallpaperindustry.com reserves the right to vary and modify unilaterally without notice.
It is possible to use the site, access the products supplied and purchase them in the following languages:
Italian and English
To contact wallpaperindustry.com quickly and effectively, even for a simple request for information or anything else, please refer to the section on the site: «Contact us»
These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on arredalatuacasa.com and do not, however, regulate the provision of services or the sale of products by parties other than seller who are present on the same site through links, banners or other hypertext links.Before placing orders and purchasing products and services from different subjects, we suggest that you check their conditions of sale.
3 Conclusion of the contract
To conclude the purchase contract, it will be necessary to fill in the order form on the site and complete the payment by sending the data via email if necessary or in any case following the instructions. In the case of bank transfers, please send a scan of the same by email to firstname.lastname@example.org
The contract is concluded when the seller receives and verifies the order and payment. By receipt of payment the seller means all the procedures that confirm the successful completion of the same. For bank transfers, we will expect to be credited to the bank account, after verifying the correctness of the data contained therein.
By concluding the contract, we consider that you have accepted the General Conditions of Sale including the information on the right of withdrawal and the processing of personal data.
The buyer will be obliged to pay when the online order forwarding procedure is completed. This will be done by clicking on the Pay / Complete Order button etc. at the end of the wizard.
In the case of goods to be produced, at least 50% of the total cost of the item will be required. piece (s).
Once the purchase procedure is completed, arredalatuacasa.com will take charge of the order for its evasion. with credit card.
Depending on the type of payment made, the order will be considered in production only when the payment has been verified on the current account.
In case of failure to collect the deposit paid will be charged as restocking. The uncollected material will be the property of Ildovo srl and resold at any time.
4 Registered users
In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide their personal data correctly and truthfully.
The confirmation will in any case exonerate arredalatuacasa.com from any responsibility regarding the data provided by the user. The user undertakes to promptly inform arredalatuacasa.com of any variation of his data at any time communicated.
If the user then communicates inaccurate or incomplete data or even in the event that there is a dispute by the interested parties about the payments made, arredalatuacasa.com will have the right not to activate, or to suspend, the service until the related shortcomings. The buyer guarantees that the personal information provided is complete and true and undertakes to keep www. arredalatuacasa.com harmless and indemnified from any damage, compensation obligation and / or sanction deriving from and / or connected to the violation by the customer of the registration rules on the site or on the conservation of registration credentials.
On the occasion of the first request for activation of a profile by the user, arredalatuacasa.com will assign him a username and password. The latter acknowledges that these identifiers constitute the system for validating the user’s access to the Services and the only system suitable for identifying the user that the acts performed through such access will be attributed to him and will have binding effect towards him.
The user undertakes to maintain the secrecy of his access data and to keep them with due care and diligence and not to transfer them, even temporarily, to third parties.
5 Availability of products
Product availability refers to actual availability at the time the buyer places the order. However, this availability must be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before the order is confirmed. In most cases, arredalatuacasa.com offers ad hoc items (customized and unique according to the finishes / sizes chosen) that require production times indicated in the product sheet. However, the times indicated on the product sheet remain to be confirmed as they are subject to the production times of companies, suppliers or distributors.
If the buyer requests the cancellation of the order due to unavailability, by terminating the contract, www.arredalatuacasa.com will refund the amount paid within 30 days from the moment in which www.arredalatuacasa.com took knowledge of the buyer’s decision to terminate the contract. The decision can take place no later than 12 hours after the conclusion of the contract by e-mail to email@example.com .
6 Products offered
Wallpaper and Wall Decorations
The offer is detailed on the page www.wallpaperindustry.com
Wallpaperindustry.com declines all responsibility for small variations of the product, both in color and in the production itself that do not result in a substantial change compared to what is shown in the catalog; in any case arredalatuacasa.com reserves the right to modify the technical data sheets, without any prior notice. The site may also contain information to support the purchase of a general nature which are to be understood as simple generic information material and not referable to the characteristic relationships of a single product. The images may differ in size, or contain any accessory products. The furniture is produced in batches and subsequently finished, so companies can at any time make small changes, obviously not substantial, which are often considered improvements to the product itself. As for the colors, small variations are intrinsic in the nature of the product itself and are not synonymous with a defect. This also applies to the essences as well as to all the products called white, black etc. that if purchased from different manufacturers can be (in any color family) similar but not identical.
We decline any responsibility for any differences found by the user between the product received (in color or finish) and the photo on the site as each video and video resolution can give small color differences.
It is our pleasure to inform you of any modification to the product when the manufacturer or supplier or distributor notifies us.
No complaints can be made after the product has been used or assembled. Installation costs will not be reimbursed, so please make sure of the condition of the product before proceeding with the installation.
Minor variations in color can be determined by the print, and in this case, we can only make a substitution in case of obvious variations.
Color variations may occur between the test image displayed on the screen and the physical product. We are not responsible for discrepancies due to display settings. When it is important that the color is exactly the same as the print, we recommend and offer a sample sample before purchase to make sure the colors are real. Complaints for color variations cannot be made to me
7 Methods of payment and prices
The price of the products will be that indicated from time to time on the site, except where there is an obvious error.
In the event of an error, arredalatuacasa.com will notify the buyer as soon as possible, allowing confirmation of the order at the right amount or cancellation of the order. In any case, arredalatuacasa.com will not be obliged to supply what is sold at the lower price incorrectly indicated.
The prices of the site are inclusive of VAT and expressed in € (Euro) and do not always include shipping costs. Prices can change at any time, even several times during the day. The changes do not affect orders for which confirmation has already been sent. In the case of promotional prices, there is a validity specified on the site and an expiration date of the promotion. This date can never be changed or extended, unless written variation, since the promotions are studied and contracted by wallpaperindustry.com with the various suppliers or whoever for them.
Once the products have been selected, they will be added to the cart, it will be sufficient to follow the instructions for the purchase, entering or verifying the information requested in each step of the process. Order details can be changed before payment.
Payment can be made by: Paypal, Bank transfer Credit card, Financing (if granted) etc.
Arredalatuacasa.com ships to the following geographical areas: Italy and Europe
The methods of the services offered vary according to the destinations and the type of goods purchased or your needs, if possible.
Here are the various types or, if possible, delivery choices.
For delivery with Express courier means the fastest delivery intended for smaller and less fragile packages.
For Standard Delivery it means the one that is received at street level. This type of delivery does not take place quickly (as for the express courier) since it is specialized couriers who handle the goods without the use of machinery, in order to avoid breakage or mistreatment. In this case you will have to collaborate with the driver to unload your packages, especially if they are heavy or bulky.The courier is not required to unload the truck for which maximum availability is required in the unloading of the goods. furthermore, any damage to the goods from the moment of unloading to installation is not considered transport damage or production defect and therefore cannot be attributed as such to arredalatuacasa.com. arredalatuacasa.com declines all responsibility in case of damage to stairwells, floors, parapets and so on, caused by poor handling of the goods or by volumetric obstacles or obstructions in the passages from the moment of unloading to the installation of the article / s.
Shipping costs are charged to the buyer and are explicitly highlighted at the time the order is placed. All delivery costs, should the customer be unable to receive the goods, are charged to the customer.
Usually, for all orders, both national and international, our delivery times are approximately 7-10 working days from receipt of payment. Please keep in mind that due to unforeseen circumstances, lead times can sometimes be longer, but should this occur, we will do our best to keep you updated. We cannot be responsible for delays or errors made by third parties, couriers or postal services. We always make sure that the order is shipped securely and in rigid packaging. Any damage that the package suffers en route must be notified during delivery.
The buyer is responsible for all shipping charges and taxes applied at the point of entry into the destination country.
The products have a 2 year manufacturer’s warranty against manufacturing defects. This guarantee is valid on the Italian territory.
9 Passing of risk
The risks relating to the products will pass to the buyer from the moment of delivery to the carrier. time of delivery, if this happens at a later time.
In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the term of 14 days pursuant to art. 57 of Legislative Decree 206/2005 starting from the date of receipt of the products.
It will therefore be possible for the buyer to withdraw from the purchase contract until the expiration of this term starting from the day following the day of receipt of the products purchased online.
In the case of multiple purchases made by the buyer with a single order and delivered separately, the 14-day term starts from the date of receipt of each individual product.
The buyer who intends to exercise the right of withdrawal must communicate it to www.arredalatuacasa.com through an explicit declaration, which can be sent by registered letter with return receipt or by sending an email to the address firstname.lastname@example.org
The buyer must exercise the right of withdrawal also by sending any explicit declaration containing the decision to withdraw from the contract or alternatively transmit the standard withdrawal form, as per Annex I, part B, Legislative Decree 21/2014, not mandatory. The goods must be returned c / o Ildovo srl Provincial Road 35 20096 Pioltello (Milan). The returned goods must be returned intact in all its parts in the original packaging, complete in all its parts and complete with the attached tax documentation. Returned merchandise must be resold as new by wallpaperindustry.com . Without prejudice to the right to verify compliance with the above, wallpaperindustry.com will refund the amount of the products subject to withdrawal within a maximum period of 30 days , not including shipping costs which are to be paid by the customer or buyer
As required by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the site may suspend the refund until the goods are received or until the buyer demonstrates that he has returned the goods.
The site will make the refund using the same payment method chosen by the buyer during the purchase. In the case of payment made by bank transfer, and if the buyer intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary for the refund. There are some exceptions where the return / right of withdrawal cannot be accepted by law as in the case of customized goods in sizes, colors or goods produced ad hoc on the customer’s indication, if the goods were purchased with a VAT number and not from Individual, if the original packaging has been damaged and the goods cannot be resold in the original carton (the product must be resalable to another customer as New goods) etc.
Services that go out of production within 30 days of payment will be shipped later or refunded in case You have the right to cancel a product or service (print or design customization) within seven working days, provided that the services included in the contract have not been initiated.
You have the right to check the products and return them in their original condition.
We do not issue refunds on custom products (wallpaper with custom size or design).
Products or services with obvious defects caused by Wallpaperindustry.com will be replaced or refunded. Products or services that go out of production within 30 days of payment will be shipped later or refunded in accordance with our refund policy.
This does not affect your statutory rights.
11 Data processing
12 Safeguard clause
In the event that one of the clauses of these General Conditions of Sale is null for any reason, this will in no case compromise the validity and compliance with the other provisions contained in these General Conditions of Sale.
Any request for information can be sent
by mail to the following address email@example.com
by telephone at the following number 02 92162996
by post to the following address:
Ildovo srl Provincial Road 35 20096 Pioltello (Milan)
14 Applicable law and competent court
These General Conditions of Sale are governed by Italian law and interpreted on the basis of it, without prejudice to any other prevailing imperative rule of the buyer’s country of habitual residence. Consequently, the interpretation, execution and resolution of the General Conditions of Sale are subject exclusively to Italian law and any disputes inherent and / or consequent to them must be resolved exclusively by the Italian judicial authority. In particular, if the buyer qualifies as a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.
15 Information on Cookies
See information on the cookies Policy at the following link ..
These conditions were drawn up on 01 August 2021